Question 1

What is the Alveo group?

Accepted Answer

Alveo is a property house whose story began in Valencia in 2017. We support you through your whole property project in Spain: buying with Alveo Search, financing with Alveo Finance, selling with Alveo Properties, letting and management with Alveo Rent, and insurance with Alveo Seguros.

Question 2

How does Alveo support me?

Accepted Answer

A dedicated adviser follows your project from the first conversation to the very end, whether you are buying, selling, financing, letting or insuring your property. They bring in the group's teams as your needs require, and you keep the same contact from start to finish.

Question 3

Where are you based in Spain?

Accepted Answer

Our six offices, in Barcelona, Madrid, Valencia, Alicante, Málaga and Vinaròs, and our local teams cover more than 50 cities, from Catalonia to Andalusia and out to the Balearic and Canary Islands.

Question 4

Can I meet you outside Spain?

Accepted Answer

Yes. We regularly hold information meetings in France and Belgium, and Alveo Properties presents its properties at fairs and private presentations in Paris, Brussels, Bordeaux and Toulouse. Our newsletter announces the next dates.

Question 5

Which languages do you work in?

Accepted Answer

In English or Spanish. Your adviser supports you in your language and explains every Spanish document, step by step.

Question 6

What do your clients say about Alveo?

Accepted Answer

They rate us 4.8/5 on Google, across more than 1,300 reviews.

Question 7

Can a foreigner buy property in Spain?

Accepted Answer

Yes, whatever their nationality or country of residence. They need an NIE, the identification number for foreigners, and in practice a Spanish bank account. Our teams take care of these steps with you, including remotely.

Question 8

What does your purchase support include?

Accepted Answer

Your whole project: defining your criteria, the search and pre-visits, a detailed analysis of each property, negotiation, the paperwork such as your NIE and bank account, and support right through to signing at the notary.

Question 9

What is a buyer's agent?

Accepted Answer

An adviser who searches for, pre-visits and negotiates properties for you, working solely on your side as the buyer. They also help with translations, legal checks and paperwork: your trusted person on the ground.

Question 10

Can I buy remotely, without coming to Spain?

Accepted Answer

Yes, many of our clients buy from abroad. Viewings take place by video with a written report, and signing at the notary is possible with a power of attorney. On site, our advisers check what photos do not show: the real condition of the property, its surroundings and its compliance.

Question 11

What checks do you carry out before an offer?

Accepted Answer

We check the property's legal status at the land registry, that there are no debts or unpaid charges, planning compliance, the state of the community of owners and whether the price is consistent with recent sales in the area. Everything is checked before you make an offer.

Question 12

What does the legal support include?

Accepted Answer

We review all the property's documents and coordinate a lawyer who is independent of the seller and of any agency. They act for you alone and give you a written legal opinion before anything is signed.

Question 13

Do you work with investors?

Accepted Answer

Yes. We analyse the local market, rental demand, location and property type to identify the properties with the best potential, and each opportunity comes with a return analysis. Alveo Rent can then let and manage your property.

Question 14

How is the budget for a purchase prepared?

Accepted Answer

Before you commit to anything, your adviser gives you a detailed budget covering the property price, taxes, the notary, the land registry and bank charges.

Question 15

What does the timing of a purchase depend on?

Accepted Answer

Mainly on obtaining your NIE, any financing and the notary's availability. A cash purchase with a complete file moves faster.

Question 16

What is an arras contract?

Accepted Answer

It is the Spanish equivalent of a preliminary sale agreement. It commits buyer and seller until signing at the notary, and we look after its drafting and deadlines with you.

Question 17

What is the NIE?

Accepted Answer

The NIE is your foreigner identification number in Spain. You need it to buy a property, open a bank account and sign at the notary. Our teams handle the application with you.

Question 18

Do I need a Spanish bank account?

Accepted Answer

In practice, yes: signing at the notary and everyday direct debits such as IBI, community fees and utilities go through a Spanish bank. Our teams help you open one.

Question 19

What does the Spanish notary do?

Accepted Answer

The notary authenticates the sale and checks the identity of the parties. The more detailed legal checks take place beforehand with your adviser, who can also be with you on the day of signing.

Question 20

Do documents need to be translated?

Accepted Answer

The escritura is signed in Spanish, and an interpreter can assist you at the signing. Powers of attorney can be drawn up in a bilingual version from abroad.

Question 21

How do I sign with a power of attorney from abroad?

Accepted Answer

You grant the power of attorney before a notary, with an apostille, or at a Spanish consulate. The person you appoint then signs on your behalf, and we organise the signing with you.

Question 22

What is Alveo Finance?

Accepted Answer

The group's financing expertise, based in Valencia. Alveo Finance supports international buyers throughout Spain, from the first simulation to signing at the notary, and is registered with the Banco de España.

Question 23

Can I get a mortgage without living in Spain?

Accepted Answer

Yes. Spanish banks lend to non-residents. Alveo Finance advises you, compares offers from its partner banks and negotiates your terms with them.

Question 24

How does Alveo Finance support me?

Accepted Answer

Your adviser studies your profile and project, consults our partner banks, compares and negotiates their proposals, then supports you through to signing at the notary and after the purchase.

Question 25

Can I have my financing checked before finding a property?

Accepted Answer

Yes, and we recommend it. We assess your borrowing capacity and the feasibility of your application upfront, so you know which budget to aim for and can negotiate with the seller with confidence.

Question 26

Can I finance a purchase with income earned abroad?

Accepted Answer

Yes. Your proof of income is translated and presented in the format Spanish banks expect, and we structure your application with you.

Question 27

What documents do I need for a mortgage application?

Accepted Answer

ID and your NIE, proof of income (payslips or accounts), tax returns, bank statements and the preliminary sale agreement. We give you a personalised checklist and check each document with you.

Question 28

Fixed, variable or mixed mortgage: how do I choose?

Accepted Answer

All three exist in Spain. A fixed mortgage keeps the same monthly payment throughout, a variable one follows Euribor and a mixed one combines the two. Your adviser compares them with you according to your project and how long you plan to keep the property.

Question 29

Can I finance my purchase through a bank in my home country?

Accepted Answer

It is possible. A bank in your home country will usually ask for security on a property or on savings there, whereas a Spanish bank takes a mortgage on the property you are buying. We compare both options with you from the first conversation.

Question 30

What is a tasación?

Accepted Answer

It is the official valuation of the property, carried out by an approved valuer and required for any mortgage. Alveo Finance orders and coordinates it for you.

Question 31

How is my property valued?

Accepted Answer

Through an analysis of the local market, recent sales and comparable properties in your area, followed by a visit from an Alveo Properties adviser. You receive a reasoned valuation, free and with no commitment.

Question 32

Who handles my sale?

Accepted Answer

A single adviser supports you from the valuation to signing at the notary, so you keep the same contact throughout the sale.

Question 33

Are photos and video included?

Accepted Answer

Yes. Photos, a presentation video and a 3D virtual tour are produced by our in-house studio and included in the agency agreement.

Question 34

Do I have to sign an exclusive agreement?

Accepted Answer

No. The studio, marketing and presentation to our buyers are included in every agreement. An exclusive agreement lets us go further, with property fairs and wider marketing, and we discuss what suits you.

Question 35

How do you find buyers abroad?

Accepted Answer

We present your property to qualified European buyers at fairs and private presentations in Paris, Brussels, Bordeaux and Toulouse, as well as to the buyers our teams already support.

Question 36

Can I sell if I live abroad?

Accepted Answer

Yes, it is one of our specialities. Power of attorney, remote signing, non-resident tax and repatriation of funds: we take care of it with you.

Question 37

What documents do I need to sell?

Accepted Answer

The title deed, the nota simple, the latest IBI receipt, the energy certificate, community fee details where applicable and, depending on the region, the cédula de habitabilidad. We put the complete file together with you.

Question 38

When are your fees due?

Accepted Answer

Once the sale is signed at the notary, with nothing to pay upfront. The amount is agreed transparently when you sign the agency agreement.

Question 39

What does the time to sell depend on?

Accepted Answer

Above all on the starting price. A property listed at the right price from day one finds its buyer faster, and your adviser gives you a realistic estimate from the outset.

Question 40

What does Alveo Rent's property management include?

Accepted Answer

Payment tracking and reminders, secure transfer of rent, handling of incidents and coordination of tradespeople, management of the deposit and the annual rent review. A dedicated manager looks after your property from start to finish.

Question 41

How does letting my property work?

Accepted Answer

Professional photos, a rental valuation, a listing on the main portals, viewings, tenant selection, drafting of the lease and the check-in inventory: we support you through to the handover of the keys.

Question 42

How are tenants selected?

Accepted Answer

Each application is reviewed carefully: proof of income and employment, ability to pay and, where needed, a guarantor. We only present candidates who have been checked.

Question 43

What type of letting do you manage?

Accepted Answer

Alveo Rent focuses on long-term lets, which offer more stability for both owner and tenant.

Question 44

How do you keep me informed?

Accepted Answer

Your dedicated manager, reachable on a direct line, keeps you informed at every step. You receive clear accounts of your rent, charges and expenses.

Question 45

Who handles the deposit (fianza)?

Accepted Answer

We handle lodging the deposit and the formalities required by Spanish regulations, then its return at the end of the lease.

Question 46

What happens when a lease is renewed or ends?

Accepted Answer

We monitor the deadlines and support you in line with Spanish tenancy law (LAU): notice periods, rent review, renewal or end of the lease.

Question 47

Which cities does Alveo Rent cover?

Accepted Answer

Valencia, Alicante and their surroundings, with local teams on the ground, available to assist you in your language.

Question 48

Do you also help tenants?

Accepted Answer

Yes. Alveo Rent helps people looking for a long-term rental: defining the search, contacting agencies and landlords, viewings on site or remotely, preparing your application, through to signing and moving in.

Question 49

Can you insure my property in Spain?

Accepted Answer

Yes. Alveo Seguros, the group's insurance expertise and exclusive agent for Caser, helps you insure your home, whether you live there all year, spend your stays there or let it out.

Question 50

Which types of insurance do you offer?

Accepted Answer

Home insurance, unpaid rent cover, health insurance and life insurance. Your adviser presents Spanish policies explained in your language, then looks after all your cover.

Question 51

Is home insurance compulsory?

Accepted Answer

Your bank requires it when you finance your purchase with a mortgage. In other cases it remains strongly recommended, especially for a second home or a let property. Your adviser helps you choose the right cover for your situation.

Question 52

What does home insurance cover in Spain?

Accepted Answer

A seguro de hogar covers the building (walls, installations, fixtures), the contents (furniture, personal belongings) and your personal liability. It protects the inside of your home, alongside the community of owners' policy, which covers the shared areas.

Question 53

Can you insure a property I let out?

Accepted Answer

Yes. Your adviser adapts the cover to letting and can add unpaid rent insurance, so you can let your property with peace of mind.

Question 54

Which insurer do you work with?

Accepted Answer

Alveo Seguros is an exclusive agent for Caser. A single adviser presents its policies and then supports you with all your questions.

Frequently asked questions

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